FAQs

Shipping:
Our products are carefully and thoughtfully packaged for careful shipping. Shipped from Southern California, we use USPS Priority mail service with recycled and recyclable packing materials. Please allow 3-5 days for processing your order. Each product we offer is made in small batches, hand poured, boxed, and packaged with love.

Return Policy:
Due to the handmade nature of these products, we don’t accept returns – unless damaged or defective upon arrival. It is, however, very important to us that you are pleased with your experience and in love with your purchase. If you have any questions or concerns about your items upon receiving them, please email us and we will be more than happy to help.

Samples:
When you place an order through our site, we always send samples so be sure to let us know if you have your eye on something you’d like to try out.

Product Life:
MSN products are made with natural, unrefined ingredients which are without synthetic preservatives and almost always Organic and/or Non-GMO. Because of this our items are meant for regular use and should be consumed within 6 – 12 months, once opened. Questions? Please contact us!

Allergies:
IF YOU HAVE SENSITIVE SKIN, PLEASE TEST ON A SMALL AREA BEFORE REGULAR USE TO AVOID AN ALLERGIC REACTION.